Contact information
CONTACT INFORMATION
LET’S MAKE IT PERSONAL
At COSIGEE, style is never just about what you wear—it is about how it makes you feel.
Whether you are choosing something new, checking on an order or looking for additional product details, we are here to make your experience feel personal, simple and supported.
HOW TO REACH COSIGEE
Trade name: COSIGEE ❖ DESIGNED TO FEEL LIKE YOU
Customer care email: support@cosigee.com
Phone: +61 419 329 508
Physical address:
907/38 Rose Lane
Melbourne VIC 3000
Australia
HOW WE CAN HELP
You are welcome to contact us regarding:
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Product information and availability
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Materials, measurements and care guidance
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Order confirmation and status
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Shipping and tracking
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Delivery concerns
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Incorrect, missing or damaged items
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General questions about COSIGEE
For the most efficient assistance, please email support@cosigee.com.
CONTACTING US ABOUT AN ORDER
When contacting us about an existing order, please include:
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Your full name
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Your order number
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The email address used at checkout
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A clear explanation of your request
If your enquiry involves a damaged parcel, incorrect product or missing item, please attach clear photographs of the item, parcel, original packaging and shipping label where applicable.
Providing these details will help our customer care team understand your request and respond more effectively.
PRODUCT GUIDANCE
Not sure which piece feels most like you? Contact us before ordering if you would like additional information about a product’s design, materials, measurements, fit, care instructions or availability.
Our team will be pleased to provide the available details so you can shop with greater confidence.
ORDER CHANGES
If you need to correct your delivery details or request a change to an order, please contact us as soon as possible at support@cosigee.com.
Changes cannot be guaranteed after an order has entered processing or been dispatched.
YOUR PRIVACY AND SECURITY
For your protection, COSIGEE will never ask you to send your account password or complete payment-card information by email, telephone or contact form.
Please do not include sensitive payment information in messages sent to us.
If you receive a suspicious email, message or telephone call claiming to represent COSIGEE, do not provide personal or payment information. Contact us directly through support@cosigee.com so we can help verify the communication.
A NOTE FROM COSIGEE
Every question matters because every customer’s experience is personal. We aim to approach each enquiry with care, clarity and genuine attention.
Your style is individual. Your experience should be too.
COSIGEE ❖ DESIGNED TO FEEL LIKE YOU
Email: support@cosigee.com
Phone: +61 419 329 508
Address: 907/38 Rose Lane, Melbourne VIC 3000, Australia